Keep up to date with day to day life at St James Care by liking their Facebook page, here. EVIDENCE: We looked at three people’s individual care plans. 29. DS0000021830.V377367.R01.S.doc Version 5.2 Page 23 mental health needs. We review the quality of the service against outcomes from the National Minimum Standards (NMS). The Provider has not yet updated their profile and added details of the services and facilities they offer. We also noted that, in accordance with a previous requirement, animals are now not permitted in the kitchen areas. During our tour of the premises we noted that there were no offensive odours and that the home was sufficiently clean. We saw certificates to confirm that staff had attended other training relevant to their work. The staff rota showed that two staff are on duty at all times. Please note that the information on this website is now out of date. The scale ranges from: We will be in touch shortly. During our visit we saw people in the kitchen being supported to choose and prepare food for themselves and others. WHAT MAKES OUR COMMUNITY SPECIAL. Service users are able to take part in age, peer and culturally appropriate activities. Prospective service users know that the home that they will choose will meet their needs and aspirations. When you invest with St. James's Place you pay for our advice and the products we recommend. Key facts about this care service. www.cqc.org.uk Internet address 14-15 St James Road DS0000021830.V377367.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Words of Care 3 March 2021. Below you will find their full profile which includes ratings, services provided, website (when … People living in the home, are supported to make decisions about their lives. The service told us in the questionnaire they completed that people were encouraged and supported to cook for themselves. Retirement housing “Manor House Court in Deeping St James is a development of 22 one bed apartments with attractive shared gardens. St James is a thriving, diverse and proud community. What has improved since the last inspection? 15. Evidence of an ongoing staff training programme was seen in health and safety topics such as fire safety and first aid. This included, for example, the Annual Quality Assurance Assessment (AQAA) completed and returned to us before the visit. Before we visited the home we reviewed information received about it since our last visit. St James' Park. 43. Staff told us about regular cooking classes that take place in the home twice a week. Service users receive personal support in the way they prefer and require. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. 16. Improvements in record keeping mean that people can be assured that they will receive support to pursue their individual goals and that these will be understood by staff. This means that people using the service have specific individuals with whom to consult and discuss any issues about their support and care. This included a questionnaire completed by the person’s care manager and a risk assessment. EX2 6JA. The average price for a property in St James Close, Exeter, Devon, EX4 is £227,000 over the last year. The amounts recorded corresponded with the amount of cash held in each example. 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable 14-15 St James Road EVIDENCE: In the Annual Quality Assurance Assessment completed and returned to us before our visit, the service told us that people who are considering a place at 14-15 St James Road “…are referred to us by local brokers through e-mail correspondence. For example, staff who administered medicines had provided sample signatures. 14-15 St James Road DS0000021830.V377367.R01.S.doc Version 5.2 Page 12 Lifestyle 26. Service users engage in appropriate leisure activities. People living at St James Road are well supported to follow individual lifestyles according to their own needs and preferences. For example, in one person’s plan we saw that the person had digestive problems. Service users are offered a healthy diet and enjoy their meals and mealtimes. YA30 The Laundry Floor should be made impermeable. The intended outcomes for Standards 1 – 5 are: 1. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. Residential Care Home on St James Road is in the town of Exeter in the county of Devon within the area of Exeter council. There were specific notes for staff on the daily cleaning routine. 40. Staff have folders with details of safeguarding procedures and information about safeguarding adults from abuse. Service users are part of the local community. EVIDENCE: The two houses are furnished and decorated in a homely, domestic style. What the care home does well People thinking of moving into the home have the opportunity to spend time there before moving in. Residents have access to excellent facilities, including a fully equipped modern kitchen, ample communal space, lots of daily activities and trips out, a beautiful rear garden with a sunny outlook, raised flower beds, a vegetable plot and greenhouse, several beautiful wooden decked seating areas and a family of doves! Improvements in record keeping mean that people can be assured that they will receive support to pursue their individual goals and that these will be understood by staff. There was also a box for suggestions and in the hallway together with sealable envelopes so that people might remain anonymous if they wished. A system of soluble red bags was used for heavily soiled laundry. 21. We also saw evidence of recent decoration. 28. 17. YA16 People’s individual rooms should be fitted with locks and a key offered to the room’s occupant. The manager told us that there were further plans to replace the stair carpet. Care Homes / Nursing Homes for Mental Health Problems in Exeter Area that cater for people with Mental Health Problems including Barchester Lucerne House Care Centre and Endeavour Residential Home. Get the latest news in the Exeter area from BBC ... Exeter and Walsall play out an uninspiring goalless draw at St James Park in a game of very few chances. She has also attended various short courses relevant to her work. This is to ensure that staff are trained in line with nationally recognised standards and current good practice Key inspection report CARE HOME ADULTS 18-65 You must login to use this tool, would you like to login now? People living in the home told us about arrangements for them to keep in touch with friends and family. Service users benefit from a well run home. St. James, MN home care agencies can provide seniors with assistance with daily activities and minor medical services in the comfort of the resident's home … 13. Service users have the specialist equipment they require to maximise their independence. It consists of two large Victorian listed houses which have been converted into a single home offering residential and nursing care for 24 people, and its aim is to enable older people to live independent, happy and fulfilling lives. Our own records showed that we have received no complaints about the home during this time. Would you like this care home to send you a printed brochure in the post? Want to read more? We found that medicines were securely stored in the home’s office. The quality rating for this service is 2 star . They also know what to do if they suspect or witness any abuse. LH4337, A Company Limited by Guarantee and Registration in England No. Manor Way, Deeping St James, Lincolnshire, PE6 8QG. Each house has its own kitchen and living rooms. We examined two examples. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details on page 4. In people’s plans we also saw evidence of individual activity and attendance at groups such as “Springboard”. Prospective service users have an opportunity to visit and to “test drive” the home. A pay phone is available in the home. During this visit we saw that the garden areas were clear of hazardous equipment. What has improved since the last inspection? CQC regulates both the premises and the care provided, and both were looked at during this inspection. The new manager holds a Doctorate from a foreign university. CQC found this care home to be providing an Good service. The report of this inspection is available from our website www.cqc.org.uk. People arose at a time of their choosing and moved around the home as they pleased. The main structure of the St Loyes extra care home scheme is now complete for the £9.8m development that will be the first passivhaus standard care home in the country. Residential Care Home was last inspected by Food Safety Officers from Exeter City Council on Mon 5 Feb 2018 and was awarded a Food Safety Score of 5 (Very Good). latest CQC inspection for 14-15 St James Road, Contact | Privacy Policy | Terms and Conditions of Use | Copyright Statement, Provider: Mr Warwick Nicholas Phillips,Mrs Deborah Veronica Phillips, Widgets to embed inspection reports into your website, Widget to add iPaper version of SoP to your website. 14-15 St James Road We also saw evidence of ongoing upgrading and improvement. Copies of the National Minimum Standards – Care home adults 18-65 can be found at www.dh.gov.uk or bought from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. A system was in place for recording complaints and any actions taken. Since her appointment she has, with the support of the Registered Providers, overseen a number of improvements in the environment, recording practice and staff training. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The passivhaus care home is set to open in autumn this year and the building’s internal environment will provide unique heat, air and water features for optimum comfort as well as being energy efficient. People living in the home have a key to the front door. DS0000021830.V377367.R01.S.doc Version 5.2 Page 21 accountable. 1043664. This is what people staying in this care home experience: JUDGEMENT – we looked at outcomes for the following standard(s): Standards 6, 7 and 9 People using the service experience good quality outcomes in this area. The manager told us that Mr and Mrs Phillips also spend time in the home. Furniture in both lounges has been replaced. The intended outcomes for Standards 6 – 10 are: 6. In our discussions with staff they demonstrated a clear understanding of the needs of people living in the home. Individual plans contained risk assessments. We’ll get you noticed. What the service does well: We saw that staff were respectful of people’s privacy by knocking on people’s bedroom doors before entering. Music and prayer: The music at St James’ is diverse, reflecting the variety of musical taste within the congregation. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. 14-15 St James Road Extracts from inspection reports are licensed from CQC. 14-15 St James Road 14-15 St James Road Exeter Devon EX4 6PY Lead Inspector Staff also told us that this was discussed at staff meetings and that they had completed questionnaires on the subject. Service users are supported by an effective staff team. WHAT WE BELIEVE. This means the people who use the service experience good quality outcomes. Document Purpose Author Audience Further copies from Copyright Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Copyright © (2009) Care Quality Commission (CQC). Housing Association No. This striking image shows the extent of progress on the City Council’s pioneering new extra care facility in Exeter. One person had individual arrangements for medication in order that they could attend a late social activity. In discussion, the new manager displayed a clear understanding of her role and values appropriate to supporting people with We noted that infection control had been improved since our last visit by a more systematic cleaning regime. This is what people staying in this care home experience: JUDGEMENT – we looked at outcomes for the following standard(s): Standards 18, 19 and 20 People using the service experience good quality outcomes in this area. St. James seniors that want to remain independent and live in their homes but need some assistance should consider an in-home care provider. People are well supported by staff who are clear about people’s needs and the support they need. DS0000021830.V377367.R01.S.doc Version 5.2 Page 15 We saw that the home has policies and procedures in relation to the administration of medicines. Our aim is for students to achieve excellent outcomes, move onto exciting post-16 activities and most importantly to gain a range of skills and experiences which enable them to be happy and successful in the future. We have made this judgement using a range of evidence, including a visit to this service. For this reason we recommend that notes should be kept of handover meetings. This included information about people’s social activities, physical and psychological health and personal support needs. Booking system for 10:00am Sunday services at St James'. However, they have proved to be popular and are also attended by some people from number 14. One person told us about regular visits they made to their family in the locality and how they had been supported to maintain this contact. Staff are helped to support people by a good system of care planning and recording. St James Care Here at our specialist care home we look after 16 adults, mostly over the age of 50, with long-term alcohol dependency or complex mental health needs. People thinking of moving into the home have the opportunity to spend time there before moving in. Later Life Care about St James Memory Cafe 1651 in Exeter, Devon, including contact details, care specialisms and how to pay for care. Service users’ bedrooms suit their needs and lifestyles. We respect the fact that some of our residents have made a conscious decision to continue using alcohol as part of their day to day living – our role is to help them do this more safely so that they can still enjoy their daily lives. Many people who live here have no other social network or contact with their family, so our staff team play a vital role in making each person feel valued and respected. There will also be a full risk assessment for the new service user”……………”If the service user after consideration Is happy to perhaps consider coming here then the person will be invited around for dinner one evening and introduced to the other service users and staff. Service users are confident their views underpin all self-monitoring, review and development by the home. 14-15 St James Road - residential care home in Exeter for mental health, excluding learning disability or dementia - run by Mr Warwick Nicholas Phillips,Mrs Deborah Veronica Phillips. This is what people staying in this care home experience: JUDGEMENT – we looked at outcomes for the following standard(s): Standards 32, 34 and 35 People using the service experience good quality outcomes in this area. A check was then being made in the morning to ensure the person had taken the medicine and confirmation made on the administration record. People living in the home are benefiting from the improvements that are being brought about under the supervision of its new manager. People can feel confident that they will be supported to make decisions about their lives. Woodhayes is set in the delightful St Leonard’s district of Exeter and has a character all of its own. 7. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs.
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